Store — Orders
All orders
On hold
Awaiting fulfillment
Sent to Printful
Partly shipped
Shipped
Refunded
Cancelled
Orders
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Order
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Record a shipment
Enter the quantity being sent in this shipment. Leave a line at 0 to ship it later.
Tracking
Shipped from
Our warehouse
Print partner
Supplier (dropship)
Carrier
Tracking number
Tracking URL
Email the customer a shipping notification
Refund order
Amount to refund
Defaults to the full outstanding amount. Enter less for a partial refund.
Reason
Return these items to stock
Leave unticked for damaged or defective goods that cannot be resold.
Also cancel production at Printful
Production is stopped before the money moves. If Printful refuses, nothing is refunded and you can decide what to do.
Email the customer
Email the customer
Start from
Blank message
Confirm a possible duplicate order
Verify order details
Explain a delay
Message
Sent from store@rocs.org. Their reply goes to the same inbox.